Bose

Bose

Product onboarding for new users, with confidence.

Bose Hear

Overview

Making first-time setup feel effortless for the Bose SoundControl™ Hearing Aids.

For users setting up a hearing aid for the first time, even small moments of uncertainty can create confusion. Fresco helped make the Bose SoundControl™ Hearing Aids easier to get started with, creating a series of clear, reassuring animations that guided users through setup and reduced the opportunity for error.

Client

Bose

Services

3D Visualization
,

Industry

Consumer Electronics
,
OTC Hearing Aids
,
Back view of an older man with gray hair adjusting a hearing aid behind his ear with his right hand.
White Bose hearing aids placed inside an open white charging case with left and right indicators.

Our Process

We storyboarded the onboarding experience step by step, identifying where users needed the most guidance and which product details mattered most. Each animation was designed to clearly communicate critical cues, from battery orientation and indicator lights to positioning and pairing, while remaining lightweight enough to integrate seamlessly into the Bose SoundControl™ Hearing Aids app.

Person holding an open gray fabric-covered case containing a pair of gray behind-the-ear hearing aids with clear tubes and ear tips.